We have a strong expertise in information system integration, with 11 years of experience in the activities below:
- The collection of the needs of the business line, the writing of specifications and User Stories, the architecture, and the functional and technical design
- The expertise about the solution
- The implementation of BI bricks, the design and implementation of indicators, especially billing indicators
- Business support, especially support for billing agencies to manage meter reading cycles, billing cycles and sometimes block/unblock some perimeters, analysis of configuration needs to create new terms of service, new contracts and ensure that customers are linked to several criteria (following the previous invoice, at a specific date)
Our consultants are also able to carry out a detailed analysis of invoices and understand complex contract issues.
- Integration, configuration of softwares according to their standard, development of specific modules and integration into the information system
- The implementation of third-party application acceptance and automation processes
- Information system audit
We can integrate the following billing solutions : CC&B, Egee and Opencell into your information system.
Our expertise in project management
- Team management
- Methods and project frameworks: Classic and Agile
- Quality approach
- Monitoring of KPI
- Risk Management
Our expertise in Business Line & Solution
- Expertise and vision of the business line
- Guardian of business - solution consistency
- Specifications and writing of the needs of the business line
- Expertise in billing, contracts, CRM, accounting, recovery, monthly instalments...
- Handling of recurring tasks
Our expertise in BUILD/ Application management
- Configuration, development, testing, integration
- Training of technical teams and business line teams
- Support for users during the deployment of new features or versions
- Expertise in standard CC&B operations
- Development and programming (Oracle Config Tools, Web services, APIs, Java...)
- Performance Monitoring
- BI and reporting
- Preparing and implementing testing plans
RUN Support
- Management of evolutions in contracts and prices
- Implementation of integration processes of changes regarding amendments, renewals, contract gains and losses
- Analysis and implementation of contracts / deliberations / Amendments
- Guardian of the billing of new contract amendments
- Processing of production tickets
- Building action plans in response to blocking incidents