IT Integration

We have a strong expertise in information system integration, with 11 years of experience in the activities below:

• The collection of the needs of the business line, the writing of specifications and User Stories, the architecture, and the functional and technical design
• The expertise about the solution
• The implementation of BI bricks, the design and implementation of indicators, especially billing indicators
• Business support, especially support for billing agencies to manage meter reading cycles, billing cycles and sometimes block/unblock some perimeters, analysis of configuration needs to create new terms of service, new contracts and ensure that customers are linked to several criteria (following the previous invoice, at a specific date)

Our consultants are also able to carry out a detailed analysis of invoices and understand complex contract issues.

• Integration, configuration of softwares according to their standard, development of specific modules and integration into the information system
• The implementation of third-party application acceptance and automation processes
• Information system audit

We can integrate the following billing solutions : CC&B, Egee and Opencell into your information system.

Our expertise in project management 

• Team management
• Methods and project frameworks: Classic and Agile
• Quality approach
• Monitoring of KPI
• Risk Management

Our expertise in Business Line & Solution

• Expertise and vision of the business line
• Guardian of business - solution consistency
• Specifications and writing of the needs of the business line
• Expertise in billing, contracts, CRM, accounting, recovery, monthly instalments...
• Handling of recurring tasks

Our expertise in BUILD/ Application management

• Configuration, development, testing, integration
• Training of technical teams and business line teams
• Support for users during the deployment of new features or versions
• Expertise in standard CC&B operations
• Development and programming (Oracle Config Tools, Web services, APIs, Java...)
• Performance Monitoring
• BI and reporting
• Preparing and implementing testing plans

RUN Support

• Management of evolutions in contracts and prices
• Implementation of integration processes of changes regarding amendments, renewals, contract gains and losses
• Analysis and implementation of contracts / deliberations / Amendments
• Guardian of the billing of new contract amendments
• Processing of production tickets
• Building action plans in response to blocking incidents